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  • What should I anticipate when I arrive at your shop for repairs?
    Greeting and Check-In: You will be greeted by one of our friendly staff members who will check you in. We'll collect some basic information about you and your vehicle, and discuss your repair needs. Vehicle Assessment: A skilled technician will perform a thorough assessment of your vehicle to identify all necessary repairs. This may involve a visual inspection and possibly taking the vehicle for a short test drive to assess mechanical issues if applicable. Estimate Preparation: Based on the assessment, we will prepare a detailed estimate of the repair costs. This will include parts, labor, and the expected time frame for completion. We’ll walk you through the estimate to ensure you understand all aspects of the proposed repairs. Insurance Coordination: If you’re filing an insurance claim, we will discuss the process with you and coordinate directly with your insurance company to streamline approval for the repairs. Repair Plan: Once the estimate is approved and if insurance is involved, their approval is obtained, we’ll schedule your repair work. We’ll provide you with a detailed timeline and keep you informed about the status of your repairs. Rental Car Assistance: If you need a rental car, we can assist you in arranging one so you’re not without transportation while your vehicle is being repaired. Repair Updates: Throughout the repair process, we’ll provide regular updates on the progress of your vehicle. Communication can be via phone, email, or text, based on your preference. Final Inspection and Pickup: When the repairs are completed, your vehicle will undergo a final inspection to ensure all work meets our high standards. We’ll then contact you to arrange pickup. During pickup, we’ll review the completed work with you, discuss any warranty information, and answer any questions you may have. Payment: Finally, we’ll settle the payment for repairs. We accept various payment methods, including insurance payments, credit cards, and cash. At Uni-Tech Paint & Body Shop, we’re committed to providing high-quality repairs and exceptional customer service. Our goal is to make the repair process as smooth and stress-free as possible for you.
  • Can I choose the body shop for my vehicle’s repairs after an accident?
    Yes, you have the right to select the body shop of your choice. It’s important to choose a reputable and certified shop like Uni-Tech Paint & Body Shop to ensure high-quality repairs for your vehicle.
  • What services does Uni-Tech Paint & Body Shop offer?
    At Unitech Body Shop, we specialize in a wide range of auto body repair services, including dent removal, collision repair, paint refinishing, and much more. We use state-of-the-art equipment and techniques to restore your vehicle to its pre-accident condition. Similarly, we offer expert color matching and painting, and motorcycle painting.
  • How do I get an estimate for my vehicle's repairs?
    You can receive an estimate in two convenient ways. You can visit our shop in person for a detailed assessment, or you can submit photos of your vehicle’s damage through our website at www.unitechbodyshop.com. We strive to provide accurate and competitive estimates.
  • Do you work with insurance companies?
    Yes, we work with all major insurance companies to streamline the repair process for you. We can assist with insurance claims, ensuring that your vehicle is repaired promptly and professionally.
  • ¿Hablan español?
    Si. En todas nuestras localidades tenemos empleados que hablan español. De la misma manera, nos puede llamar o enviarnos un correo electrónico en español y con mucho gusto le contestaremos pronto.
  • How long will my car repair take?
    The repair time can vary depending on the extent of the damage and parts availability. After evaluating your vehicle, we will provide an estimated completion date. Our team works diligently to ensure your vehicle is returned to you as quickly as possible, without compromising on quality.
  • What kind of parts do you use for repairs?
    We use a combination of OEM (Original Equipment Manufacturer), aftermarket, and recycled parts, depending on customer preference and insurance policy requirements. Our priority is to use original high-quality parts that ensure the best fit and performance for your vehicle.
  • Do you offer rental car assistance?
    Yes, we offer assistance with arranging a rental car while your vehicle is being repaired. Please discuss your needs with us, and we’ll ensure you have reliable transportation.
  • Do you offer a warranty on your repair work?
    Absolutely! We stand behind our workmanship with a comprehensive warranty covering all repairs conducted at our facility. Please contact us directly for specific warranty terms and conditions.
  • How can I check the status of my vehicle’s repair?
    We provide regular updates throughout the repair process. Additionally, you can check the status of your vehicle's repair by calling our shop, emailing us, or sending us a message through the website or Google business profile.
  • What forms of payment do you accept?
    We accept all major credit cards, insurance payments, and cash. If you have specific payment concerns, please feel free to discuss them with our team.
  • If I have a deductible on my insurance policy, to whom do I pay it?
    If you have a deductible on your insurance policy, you will be responsible for paying the deductible amount directly to us when you pick up your vehicle after the repairs have been completed. Our team will work with your insurance company to handle the details of the claim and the billing process, but the deductible amount is typically paid to us at the time you receive your vehicle. We understand that the insurance process can be confusing, so feel free to ask our staff any questions you may have about the payment and billing process, and we will be happy to assist you.

Call Us

Riverdale: (770) 907-1499

Union City: (678) 846-5918

Email Us

Careers

Interested in joining our team? Head over to the Contact page and send us a message!

Hours

Mon - Fri: 8am - 5pm

Sat & Sun: Closed

© 2024 by Uni-Tech Paint & Body Shop.

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